PofE 089: Scoring Pains: Should You Use Business Drivers or Business Outcomes To Score Your Projects?

Business Drivers are any important part of a business such has cost, capital expenditures, marketing, custom support or superior products, etc… They are Touch Points that influences an organization's value.

Business Outcomes are items that the customer deems important and that addresses the customer pain points or an opportunity to enhance the customer's perspective. Think Customer Focus, Getting the Customer's Journey and Experience Right.

 

Learn how business outcomes and business drivers can be applied to score the success of your business.

As technology continues to advance, business owners must be prepared to stay one step ahead of their competitors and the expectations of their customers. To gauge the success of a business, a capable portfolio manager can apply a number of metrics to determine how much of an effect a certain program or project is going to have on the company as a whole. Though both of the following metrics may apply in different ways, utilizing them, both is one of the most powerful ways to shape the business approach and provide your end users with the products and services they are looking for.

 

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PofE 087: How To Use A Strategy Scoring Matrix

Whether you have a small or large business, you're making investments to develop new products or services to accomplish your goals and objectives. Learning to use the Strategy Scoring Matrix can help you determine where you should allocate your limited resources of time and money while generating the greatest return on your investments.

Overview of the Strategy Scoring Matrix


The Strategy Scoring Matrix is an easy-to-use tool for small or large businesses to score their projects and determine the value of investing limiting resources. The process helps to manage those limited resources. The matrix discussed here focuses on six items and can be adapted to fit your business.

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